Barbara Donohue
medSR
Vice President of Client Services
With a leading team of healthcare experts who hold deep and diversified industry knowledge, medSR helps healthcare providers confidently navigate the increasing pressures of the healthcare industry through premier healthcare information technology and operations consulting. Whether it helps with selecting the best IT system, end-user training, or revenue cycle optimization and operational support, we offer a full life-cycle of expertise-powered services that can meet specific needs in a cost-effective manner.
Technology Transformation
medSR consultants are electronic health record (EHR) vendor agnostic and knowledgeable in implementing projects involving cardiology and radiology information and systems (CIS and RIS) and picture archiving information systems (PACS), with extensive integration experience using DICOM to HL-7, SOAP/REST/FHIR and other protocols that lead to successful healthcare integration. We employ unsurpassed project management practices in the industry and are time-tested for meeting tight deadlines with excellent results. Our comprehensive approach includes building, testing, training, and working with the hardware integrator and hosting provider, interfaces, conversions, legacy support, go-live planning, at-the-elbow activation services, transition management, and post-go-live optimization.
Advisory Services
Whether an organization is new to business intelligence and analytics or wants to maximize existing investments, medSR is ready to help build a stronger foundation and empower decision-makers to create real value. Our comprehensive program promotes improved decision-making by leaders and change agents, multi-level alignment around key priorities, and enhancing competitive advantages in the marketplace.
Activation Services
medSR is equipped to train and prepare any team onsite, remotely, or through a hybrid model to ensure staff is up to speed on the day of go-live. We deploy a structured yet flexible approach that allows providers to address the technical challenges a go-live can present.
Revenue Cycle Management
We understand that there is no one solution that fits all problems in revenue cycle management, and have developed a spectrum of solutions to meet any provider’s needs. Whether a provider needs operational assessment for their entire revenue cycle or for a specific area of concern, we develop a deep understanding of the provider’s issues to enhance processes, reduce accounts receivable, improve patient satisfaction and optimize current and future technology tools. Additionally, our concierge services staffing model can bring stability and growth to your operations through patient contact, coding, billing, and collections services. Our model offers partial and full outsourcing, with a dedicated team working natively in your system.
Each of medSR’s services is led by experts with decades of experience in revenue cycle management or across multiple electronic health record vendors. We have worked with many providers in various settings to provide the expertise needed to add value and drive success. Contact Barbara Donohue at bdonohue@medSR.com, to learn how your organization can harness medSR’s advisory and consulting capabilities to improve your processes and increase efficiency.
