What to Consider When Opting for a Coding Staff Augmentation Service?

Technological integration in healthcare has allowed seamless financial and administrative workflows to perfect former inefficiencies and create profitable healthcare outcomes.

Today, the availability of temporary talent and resources has allowed businesses of all sectors to leverage staff augmentation services to cater to their temporary resource-dependent needs. Staff augmentation services have benefited several firms in both the marketing and IT sectors for a while now; therefore, the healthcare industry can also reap the benefits of this service.

Staff augmentation services have gained popularity due to their affordability and ability to provide talented individuals for short-term projects. The staffing industry is, therefore, predicted to grow exponentially in 2023.

However, in order to comprehend the possible considerations in leveraging staff augmentation services, it is best to understand the concept first.

Understanding Staff Augmentation

According to the World Health Organization (WHO), it can be predicted that the healthcare industry may face a shortfall of about 15 million healthcare workers by 2030. This may adversely impact several clinical, administrative, and financial workflows of many healthcare practices, facilities, and organizations.

Therefore, it is an undisputed fact that healthcare staff shortages are a current reality. For healthcare physicians and practice owners to manage practice operations and finances smoothly, a team of skilled and experienced professionals is key.

Staff augmentation services can offer several skilled individuals to fulfill a practice’s resource requirements. These services can help facilities employ IT technicians, RCM staff, medical coders, and several practice managerial roles based on service expertise and practice needs.

Medical Coding and Staff Augmentation

Healthcare practitioners today spend countless hours tending to patients, creating and entering patient records, and filing lengthy claim submissions for revenue generation. These strenuous tasks can often result in physician burnout and demotivation.

Hiring practice personnel, such as medical coders, to translate valuable patient data into efficient medical billing technology to streamline claim submission and minimize denials can streamline workflows, allowing physicians more time to focus on providing clinical care.

Medical coding is an essential aspect of any healthcare practice. Medical coding professionals need to possess meticulous attention to detail to ensure no errors are transferred into claim submissions.

Claim errors can result in denials, which can cause practices to lose out on reimbursement opportunities for billable encounters.

Opting for a staff augmentation service to hire experienced and skilled medical coders is, therefore, an intelligent way to create foolproof billing protocols. There are several metrics to consider when it comes to coding resource augmentation. Here are a few:

Considerations for Coding Resource Augmentation

Quality of Coding Resources Offered

Leveraging staff augmentation services means businesses depend on a third-party organization to provide qualified and experienced coding staff. If resources are not aligned according to project or task requirements, this can create an unwarranted hassle for businesses.

Healthcare organizations must review the resources offered by a workforce augmentation service to ensure that the available resources are up to par.

Reliability

Professionals employed through a staff augmentation service would have access to the technology and confidential property of the practice. Since patient data is highly valuable in the healthcare industry, resources hired are required to be trustworthy and reliable.

Healthcare organizations must ensure that the staff augmentation service conducts a necessary background check and allows the onboarding of only those individuals who exhibit trusting qualities.

Additionally, staff augmentation service providers must take relevant security measures, including non-disclosure agreements and data protection policies, to maintain confidentiality.

Scalability

When opting for staff augmentation services, assessing whether the service is scalable and flexible according to practice requirements is essential. Since practice resource requirements frequently fluctuate, choosing a resource-providing service that can quickly adapt to changing environments and workflows is a major benefit.

Additionally, to ensure transparent communication, both organizations must agree on notice periods, changing contracts, and the potential costs of termination or scaling down.

Complete Dependence

Certain organizations and healthcare facilities may find themselves completely dependent on external workforce providers to fulfill their current professional roles. While this may be beneficial to a certain extent, complete dependence may prove detrimental to the practice.

Consider adopting an alternative pool of professional resources or creating internal hiring protocols to create an equal balance of internal and external practice staff.

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